Bookings constitute firm orders. Room reservations run from midday to midday. All bookings made via phone are guaranteed. Guaranteed booking: Your booking is guaranteed either by cash or by credit card Consequences of a guaranteed booking: The hotel agrees to hold this booking until midday the following day. This guarantee ensures that the room is booked beyond 18:00, whatever time you arrive In the event of a hitch, a reservation hotel booking must be canceled at the latest on the day of your arrival before 16:00 by contacting the hotel directly. If you do not turn up at the hotel and you haven’t canceled your booking, you will be charge for the first night.